BECOME AN I.T. HELPDESK TECHNICIAN
Start your I.T. career as an I.T. Helpdesk Technician and earn an average salary of £34,000 per year
Job Guarantee or 100% of your course fees refunded
Study time: 100 hours
Salary: £18,000 - £26,000
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At the end of this course, you will have extensive knowledge of: Hardware, Software, Networking & Security.
The ideal launch point for an I.T. career is to start off in an I.T. Support or I.T. Technician role. These types of roles will serve as a platform for you to then develop, specialise and grow into: Cyber Security, Networking, Cloud Computing, Data or you can choose to work your way up the I.T. Support ladder into more specialised senior roles.
About the role
Career Paths & Salary Projections
Why Choose Newto?
Prices from £1249
Study time of 3-6 months
5-days practical training*
Average salary on completion of up to £26,000
CompTIA A+ & Microsoft Azure Fundamentals examinations included worth over £400
Job guarantee or 100% of your course fees back
CompTIA IT Fundamentals
There are 6 key skills you will learn during your CompTIA I.T. Fundamentals studies:
- I.T. Concepts & Terminology
- Applications &Software
- Software Development
- Database Fundamentals
There are 5 key skills that you will learn during your CompTIA Network+ studies:
- Networking Concepts
- Network Operations
- Network Security
- Network Troubleshooting & Tools
There are 9 key skills that you will learn during your CompTIA A+ studies:
- Operating Systems
- Software Troubleshooting
- Hardware & Networking Troubleshooting
- Mobile Services
- Virtualisation & Cloud Computing
- Operational Procedures
There are 5 key skills that you will learn during your CompTIA Security+ studies:
- Attacks, Threats & Vulnerabilities
- Architecture & Design
- Operations & Incident Response
- Governance, Risk & Compliance
Microsoft Azure Fundamentals
There are key skills that you will learn during your Microsoft Azure Foundations studies:
- Cloud Concepts
- Core Azure Services
- Core Solutions & Management Tools on Azure
- General Security and Network Security Features
- Describe Identity, Governance, Privacy & Compliance Features
- Azure Cost Management & Service Level Agreements
Support Every Step Of The Way
At Newto we support and nurture you from start to finish, with our IT Helpdesk career programmes we include:
Benefit from full course support from our team of designated I.T. Mentors. The team is on hand to support and coach you every step of the way from start to finish. No question is too simple or complicated!
Pre-Security Boot Camp
A unique opportunity for students to establish a solid understanding of networking, hardware, software and security fundamentals via live instructor led training.
5-Day Practical Training
In collaboration with a leading UK recruiter we offer one weeks practical training* to help ensure that you are prepared to enter the IT industry.
Benefit from undertaking two internationally recognised qualifications. Obtaining the CompTIA A+ and Microsoft Azure Fundamentals exams will validate your skillset and help you to gain an IT role.
With each of our career programmes we provide a job guarantee to help you start your cyber security career. We have partnerships with a host of global brands as well as small to medium sized businesses across the UK.
ENDORSED BY INDUSTRY EXPERTS
The steps for success
It’s time for you to begin your studies, we recommend that you start with the ‘CompTIA I.T. Fundamentals’ module before working your way through the remaining four modules.
It’s back to the training programme once more and you will complete your studies and learn more about networking, security and cloud computing and to also take your second exam: Microsoft Azure Fundamentals
5-days practical training where you’ll complete tasks in: hardware, Windows operating systems and networking within a classroom environment. The training is delivered by an industry leading recruiter and is at their discretion as to whether or not you need to attend.
I signed up back in March. During the study process the mentors helped me and answered my questions and the bootcamps were fantastic. I completed the first two exams and I've now done my practical training and had my interview. I feel very confident that I've secured my first job and I feel thankful that I have this opportunity.
Overall amazing! The mentors are very helpful and the material for both studying and labs is very helpful and easy to understand and makes passing the exam easy. I will be recommending them to relatives and friends!
Team members are really nice, polite and professional. Only just applied but everything is good so far.
Newto is a great company. They are always there if you need help or advice on your course. Everything is easy to access and they give you the confidence to pass your exams and they got me an interview really quickly after finishing.
You need to put the work in if you want to be successful and if you're like me you might need to study the material a few times but it is so worth it! The training is excellent and the support I received from start to finish has been unreal. The exams I took have helped me to start a career I often thought would be really hard to do. I recommend Newto to anyone who wants to start a new career.
If you're thinking about a career in IT then this is the place for you. The support from the first call to the end has been incredible. They have helped me to achieve a life dream and gave me confidence and I know feel proud of myself and I know I am starting a career.
Great so far! I'm enjoying the course and I am making good progress. The team has been really helpful throughout and have answered all the questions I have whenever I have them.
In 8 months I completed the course and I am now working in cyber security. This is the best thing I have ever done and I am so excited about my new career.
I've now been placed into a field service technician role after completing all of my training and exams. My dream is now a reality.
I had an interview right away and got the job. My practical training really helped to put my theory into practice and was a great way for me to see just how things work in person.
Frequently Asked Questions
What's the best order of study?
When can I sit my exams?
We would recommend that you complete your studies first as well as your Live Lab to give you the best chance of passing each of the exams first time
Can I upgrade my course at any time?
Yes, you can choose to upgrade your course or add on any desired modules, Live Labs or exams.
How does your job guarantee work?
To qualify for the job guarantee you must have completed all the course material, in-house exams, Live Labs and passed the official qualification you have chosen with your training programme. If you are on a payment plan you must ensure that you have kept up to date with the payment schedule.
Once you have completed all the required learning Newto has 6 months from that date to provide you with a job offer guarantee. This is subject to you not defaulting on any of the above, as well as working alongside our recruitment team. If no job interview is provided then we will refund 100% of your money minus the cost of the examinations and Live Labs.